Privacy Policy

1. About This Policy

This policy applies to joshobrien.ca, the website of Josh O'Brien, a real estate professional associated with Real Broker in Calgary, Alberta.

It covers our website, real estate inquiry forms, listing searches, account registration, property alerts and related online services.

Josh O'Brien is the designated contact for questions about privacy practices described in this policy.

2. Information We Collect

Information you provide

Depending on how you use the website, we may collect:

• Name and email address.
• Phone number, when provided.
• Account registration information.
• Preferred property locations, budgets, price ranges, property types and search criteria.
• Saved properties, favourites, viewing requests and listing inquiries.
• Property details submitted for home valuation or selling inquiries.
• Messages and communications sent to us.
• Communication preferences and consent records, where applicable.

Website and device information

Our website and its service providers may also process technical information such as IP address, browser type, device type, referring websites, pages visited, property-listing interactions, cookies, session information and approximate location inferred from network data.

This information supports account functionality, website security, performance measurement and improvements to visitor experience.

3. Google Sign-In and Google User Data

Our website may offer "Continue with Google" or "Continue with Gmail" as an optional account registration and authentication method.

3.1 Information accessed from Google

When you choose to sign in with Google, and authorize the requested permissions, our authentication provider may receive:

• Your Google account display name.
• Your Google account email address.
• Your Google profile image, if supplied with the permitted basic profile information.
• An account identifier and authentication information needed to recognize your sign-in.

We do not receive your Google password. Basic Google Sign-In does not give us access to your Gmail messages, Google Drive documents, Google Contacts, Google Calendar events or other private Google account content.

3.2 How Google information is used

We use Google Sign-In information to:

• Identify or create your website account.
• Authenticate you when you sign in.
• Associate saved properties and search preferences with your account.
• Provide account-related notices and requested property-search features.
• Respond to real estate inquiries associated with your registration.
• Help maintain account integrity and prevent unauthorized access.

Google account data obtained for authentication is used for these disclosed website and account purposes. Commercial marketing communications are subject to applicable consent and electronic messaging requirements.

3.3 How Google information is stored

Basic information received during Google Sign-In may be stored in our website account systems and in Lofty, the platform used to operate our website and manage real estate inquiries.

Authentication and session information may be processed by Google and the website's authentication platform to support secure sign-in. We do not independently store your Google account password.

3.4 How Google information is shared

Google Sign-In information may be processed by Lofty and technical service providers supporting website registration, hosting, account management and security.

Authorized personnel may access relevant account information where needed to provide requested real estate assistance.

We do not sell Google Sign-In information to data brokers or disclose Google authentication credentials to advertisers.

3.5 Revoking Google access

You can review and revoke Google account connections by visiting:

https://myaccount.google.com/connections

Revoking Google authorization prevents future access through that authorization, but does not automatically erase information previously stored in our website or CRM systems.

To request deletion of your website account or associated information, contact josh@joshobrien.ca. Requests are handled subject to applicable legal and recordkeeping obligations.

4. How We Use Personal Information

We may use personal information to:

• Operate website registration and account features.
• Display listings and maintain saved searches.
• Deliver requested listing updates and property alerts.
• Respond to buying, selling, financing and property questions.
• Arrange requested showings and consultations.
• Prepare requested property valuation information.
• Maintain records of inquiries and client communications.
• Protect website security and detect misuse.
• Analyze and improve website performance and functionality.
• Meet legal, regulatory and professional obligations.

We seek consent where required and limit information collection and use to reasonable, identified purposes.

5. Information Sharing and Providers

Information may be shared with providers or professionals where reasonably necessary to provide requested services, including:

• Lofty: website hosting, CRM, registration, account features, listing alerts and communications.
• Google: sign-in authentication and website analytics services where enabled.
• Property listing services: to operate listing-search features.
• Communication providers: to deliver requested emails, messages or appointment information.
• Other real estate service professionals: where authorized or reasonably required for a specific service you request.
• Regulators or authorities: where disclosure is legally required or permitted.

Service providers may process information on our behalf. Their systems and privacy practices may differ from those of this website.

We do not disclose personal information to unrelated parties for their independent marketing without an appropriate legal basis.

6. Marketing and Communications

If you request property alerts, listing information or assistance, we may communicate with you to fulfill those requests.

Promotional email and text messages are sent only where permitted under applicable law, including Canada's Anti-Spam Legislation (CASL).

You can unsubscribe using instructions in marketing messages or contact us directly to change your preferences.

For applicable automated text messages, you may reply STOP to opt out, or HELP for assistance. Message and data rates may apply.

Website account registration, Google authentication and consent to receive marketing are distinct matters. We respect applicable consent requirements for each.

7. Cookies, Analytics and Advertising

Our website may use essential cookies, session identifiers, analytics technologies and advertising tools.

Depending on configuration, these may include Google Analytics, Google Tag Manager, Meta Pixel and services integrated through Lofty.

These technologies may process website interactions, device data, cookie identifiers and visit information to support security, performance measurement, analytics and advertising.

You can manage cookies through available website cookie controls and your browser settings. Restricting essential cookies may affect account sign-in and saved-property functions.

8. Security, Storage and Retention

Personal information may be stored within Lofty and other authorized service systems supporting our website and real estate operations.

We use reasonable administrative, technical and organizational safeguards intended to protect personal information.

No internet-based service or transmission can be guaranteed completely secure.

Information is retained only as long as reasonably necessary for the purposes for which it was collected, legitimate business requirements and applicable legal obligations.

Information no longer required may be deleted, anonymized or securely disposed of, subject to legal retention requirements.

9. Processing Outside Canada

Some of our service providers may process or store information outside Alberta or Canada, including in the United States.

Information processed in another jurisdiction may be subject to that jurisdiction's laws and lawful access requirements.

Questions about service providers and cross-border processing may be directed to our privacy contact.

10. Your Privacy Rights

Subject to applicable legal requirements, you may:

• Request access to personal information held about you.
• Request correction of inaccurate information.
• Ask about the purposes for which information is used.
• Withdraw or modify consent, subject to legal limitations.
• Request deletion of account data where appropriate.
• Opt out of applicable marketing communications.
• Ask about service providers involved in processing data.

We may request reasonable identity verification before fulfilling certain requests.

Our privacy practices are intended to follow applicable Alberta and Canadian privacy requirements, including Alberta's Personal Information Protection Act (PIPA).

11. Children's Privacy

This website is intended for individuals seeking real estate information and services. It is not directed to children.

If we learn that personal information was collected improperly from a child, we will address the information in accordance with applicable law.

12. Policy Updates

This Privacy Policy may be updated to reflect changes in our services, providers, website features or legal obligations.

The effective date will be revised when changes are made. Material changes will be communicated where required.

13. Contact Us About Privacy